Privacy Policy

Effective Date: 3-25-2025

First Efficient Freight Brokerage, LLC ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share personal information when you visit or interact with our website, www.firstefficientfreight.com.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Full name

• Email address

• Phone number

• Business name

• Pickup and delivery addresses

• Shipment details

• Payment and billing information

• Employer Identification Number (EIN)

• Motor Carrier (MC) and Department of Transportation (DOT) numbers

• Certificate of Insurance (COI)

2. How We Collect Information

We collect information through:

• Quote request forms

• Registration forms

• Email or phone interactions

• Website analytics tools (e.g., Google Analytics)

• Secure payment forms hosted via Wix

3. How We Use Your Information

Your data is used for:

• Providing freight brokerage services

• Creating accurate shipping quotes and documents (e.g., Bill of Lading)

• Coordinating with carriers and insurance providers

• Processing payments

• Verifying compliance (EIN, MC#, DOT#)

• Communicating via email, phone, or SMS

• Sending marketing communications (if consented)

• Website improvement and analytics

4. Information Sharing

We do not sell or share your personal information with third parties for marketing purposes.

We may share necessary information only with:

• Trusted carriers for shipping coordination

• Insurance providers for coverage verification

• Regulatory agencies when legally required

5. SMS/Text Messaging Policy

We may use SMS to send quotes, shipment updates, or support responses.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. When filling out any form with your mobile phone:

• By clicking SUBMIT you consent to receiving SMS messages

• Messages and Data rates may apply. Message frequency will vary

• Reply Help to get more assistance

• Reply Stop to Opt-out of messaging

6. Marketing Communications

If you opt in, we may send you occasional marketing emails. You can unsubscribe anytime using the link in those emails.

7. Cookies & Website Tracking

We use Google Analytics and cookies to understand site traffic and enhance your experience. This may include data like:

• IP address

• Browser type

• Time spent on pages

• Device type

You can control cookie preferences through your browser settings.

8. Data Retention & Security

We retain your data only as long as necessary for:

• Service delivery

• Legal compliance

• Internal analytics

We use secure methods to store and protect data through our website host (Wix) and trusted tools.

9. Your Rights Under California Law

California Residents (CCPA Rights):

If you reside in California, you may request:

• A summary of your collected personal data

• Deletion of your data (with exceptions for legal or business obligations)

• Information about data usage

To make a request, email us at support@firstefficientfreight.com.

10. Third-Party Tools and Services

We use the following third-party platforms:

• Wix – Website and payment form provider

• Google Analytics – Website usage tracking
  These providers have their own privacy policies and comply with industry-standard security measures.

11. Contact Us

For questions, concerns, or data requests, contact:

First Efficient Freight Brokerage, LLC
Email: support@firstefficientfreight.com
Website: www.firstefficientfreight.com